By By Micheal Chukwuebuka
MTN Nigeria has issued a public apology to its customers amid widespread criticism over the recent 200% price hike of its 15G data bundle from N2000 to N6000.
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In a post on X, MTN pleaded with customers to “forgive and forget” and not stay angry during the love season.
The company acknowledged the price increase was upsetting and admitted it was a mistake.
The post shared in Pidgin reads:
“To our 15G digital bundle lovers,
“You dey vex. We know.
“We know how upsetting it must have been to suddenly wake up to a 200% increase on your favourite digital bundle.
“We could share several reasons, and provide explanations, but omo, all that one na story.
“We don cast. We get it and admit it. Let’s just say na mistake.
“In this love season, don’t stay angry with us. Please forgive and forget. You matter die and we will never stop showing you how much.
“Let’s continue our relationship.
Thank you for your understanding.
Yours Truly,
MTN Nigeria.
However, many customers have rejected the apology, demanding that MTN revert to the original price before accepting the apology.
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